Your Privacy at 99rbaje — Our Commitment to You
At 99rbaje, we take the privacy of every player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and the rights you have over your own information as a registered player on our platform.
Privacy at a Glance
How 99rbaje Handles Your Data
The following cards summarise the most important aspects of our data handling practices. Full details for each area are provided in the corresponding legal sections below.
Minimal Data Collection
We collect only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with our anti-money laundering obligations. We do not collect data speculatively.
SSL Encryption
All data transmitted between your device and the 99rbaje platform is protected using industry-standard TLS/SSL encryption. Your account credentials, financial details, and personal information travel over a secure, encrypted channel at all times.
No Unauthorised Sharing
We never sell your personal data to third-party marketers. Data is shared only with essential service providers (payment processors, KYC verification partners) or when legally required by a competent authority.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data at any time. Submit a data request to [email protected] and our team will respond within 5 business days (Bangladesh Standard Time).
Transparent Cookie Use
We use cookies and similar tracking technologies to keep your session active, remember your preferences, and measure platform performance. You can manage non-essential cookies through your browser settings at any time.
Defined Retention Periods
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Account data is held for a minimum of 5 years after account closure in line with financial record-keeping requirements.
Section 1
Information We Collect
When you register for an account with 99rbaje, use our platform, or contact our support team, we collect certain categories of personal data. The specific data we collect depends on the nature of your interaction with the platform and the services you use.
Account Registration Data
When you create a 99rbaje account, we collect the following information:
- Full legal name (as it appears on your government-issued identity document)
- Date of birth (to verify that you meet the 18+ age requirement)
- Residential address (including city, district, and postcode where applicable)
- Mobile phone number (used for account verification and two-factor authentication)
- Email address (used for account communications, security alerts, and promotional messages where consent is given)
- Username and encrypted password
Identity Verification (KYC) Data
As part of our Know Your Customer process, we may collect copies of the following documents:
- Government-issued photo identification (National Identity Card, passport, or driver's licence)
- Proof of residential address (utility bill, bank statement, or similar document dated within 90 days)
- Proof of payment method ownership (for example, a screenshot of your bKash, Nagad, or Rocket wallet showing your registered mobile number)
- Selfie or facial photograph where required for biometric matching
Financial Transaction Data
When you make deposits or request withdrawals, we collect information related to those transactions, including:
- Payment method type (bKash, Nagad, Rocket, Upay, Visa, Mastercard)
- Mobile wallet number or masked card number
- Transaction amounts in Bangladeshi Taka (৳)
- Transaction timestamps and reference numbers
- Deposit and withdrawal history associated with your account
Usage and Technical Data
We automatically collect certain technical information when you access the 99rbaje platform, including:
- IP address and approximate geographic location (country and city level)
- Device type, operating system, and browser version
- Pages visited, time spent on each page, and navigation patterns
- Game session data (games played, bet amounts, session duration)
- Referring website or marketing channel (to attribute how you discovered 99rbaje)
| Data Category | Examples | Legal Basis for Collection |
|---|---|---|
| Identity Data | Full name, date of birth, NID copy | Legal obligation (KYC / AML compliance) |
| Contact Data | Email address, mobile number | Contract performance; legitimate interest |
| Financial Data | bKash number, transaction history | Contract performance; legal obligation |
| Technical Data | IP address, device type, browser | Legitimate interest (security, fraud prevention) |
| Usage Data | Game history, session duration | Legitimate interest (platform improvement) |
| Marketing Data | Promotion preferences, opt-in status | Consent |
Section 2
How We Use Your Data
99rbaje uses your personal data for specific, clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected. The primary purposes for which we process your personal data are as follows:
Account Management and Service Delivery
We use your registration data to create and maintain your player account, authenticate your identity when you log in, process your deposits and withdrawals, communicate important account-related updates (such as security alerts, transaction confirmations, and KYC status notifications), and provide 24/7 English-language customer support when you contact us.
Identity Verification and Regulatory Compliance
We are required to verify the identity and age of all registered players in order to comply with our anti-money laundering (AML) obligations and to enforce the 18+ age restriction. Your KYC documents are used solely for this purpose and are handled with a high standard of care. 18+ Verification is a mandatory step before any withdrawal can be processed.
Fraud Prevention and Platform Security
We use technical data, transaction data, and behavioural patterns to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other violations of our Terms & Conditions. This processing is based on our legitimate interest in maintaining a fair and secure environment for all players on the 99rbaje platform.
Platform Improvement and Analytics
Usage data and session analytics help us understand how players interact with the 99rbaje platform, which features are most valued, and where the user experience can be improved. This data is processed in aggregated and anonymised form wherever possible.
Marketing and Promotions
Where you have given us your explicit consent to receive marketing communications, we may send you information about promotions, bonuses, seasonal offers (such as those tied to Eid, the BPL cricket season, or Pohela Boishakh), and new game launches via email or SMS. You may withdraw your marketing consent at any time by contacting us at [email protected] or by using the unsubscribe link in any marketing email.
Section 3
Data Sharing and Third Parties
99rbaje does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
Essential Service Providers
We work with a small number of carefully selected third-party service providers who process data on our behalf in order to deliver the 99rbaje platform. These include:
- Payment processors: bKash, Nagad, Rocket, Upay, and international card networks (Visa, Mastercard) process transaction data necessary to complete your deposits and withdrawals.
- KYC verification partners: We use accredited identity verification providers to validate submitted KYC documents. These providers are contractually bound to process your data only for the purpose of identity verification and to maintain the same level of data protection as 99rbaje.
- Cloud hosting and infrastructure providers: Our platform is hosted on secure cloud infrastructure. Hosting providers have access to server-level data but are contractually prohibited from accessing or using personal player data for any purpose other than infrastructure maintenance.
- Customer support software providers: Our live chat and support ticketing systems are operated by third-party software platforms. Support conversations may be stored within these systems for quality assurance and audit purposes.
- Analytics providers: We use web analytics tools to measure platform performance. Where possible, data is anonymised or pseudonymised before being processed by analytics platforms.
Legal and Regulatory Disclosures
We may be required to disclose your personal data to law enforcement agencies, government authorities, or financial intelligence units in response to a lawful request, court order, or statutory obligation. In such cases, we will disclose only the minimum data required by the applicable legal instrument and will notify you where we are legally permitted to do so.
Business Transfers
In the event that 99rbaje undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify registered players by email in advance of any such transfer that materially affects the handling of their personal data, and will ensure that the acquiring entity is bound by privacy obligations consistent with this policy.
Section 4
Cookies and Tracking Technologies
The 99rbaje website uses cookies and similar tracking technologies (including local storage and session storage) to deliver a functional, personalised, and secure experience. Below is a summary of the cookie categories we use and the purpose of each.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Strictly Necessary | Maintain your login session, prevent cross-site request forgery, and enable core platform functionality | Session / up to 24 hours | Yes — cannot be disabled |
| Functional | Remember your language preference, display settings, and last-visited game category | Up to 30 days | No — optional |
| Analytics | Measure page views, session duration, and navigation paths to improve platform performance | Up to 12 months | No — optional |
| Marketing | Track the effectiveness of promotional campaigns and attribute registrations to the correct referral source | Up to 90 days | No — optional (consent required) |
Managing Your Cookie Preferences
You can manage or disable non-essential cookies at any time through your web browser settings. Most modern browsers allow you to view, block, or delete cookies stored by individual websites. Please note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Disabling functional cookies may affect your personalisation settings.
For detailed instructions on managing cookies in your specific browser (Chrome, Firefox, Edge, Safari, or Opera), please refer to that browser's official help documentation. 99rbaje does not provide direct links to external resources in line with our link policy.
Section 5
Data Security and Storage
Protecting your personal data is a core responsibility that 99rbaje takes seriously. We implement a layered security approach that combines technical controls, operational procedures, and staff training to minimise the risk of unauthorised access, disclosure, alteration, or destruction of your data.
Technical Safeguards
- TLS/SSL Encryption: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS) with a minimum of 128-bit encryption.
- Password Hashing: Account passwords are stored as irreversible cryptographic hashes using industry-standard algorithms. We never store passwords in plain text and cannot retrieve your password — only reset it.
- Firewalls and Intrusion Detection: Our server infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection monitoring.
- Access Controls: Access to personal player data within our organisation is restricted on a strict need-to-know basis. Staff with access to sensitive data are subject to enhanced background checks and regular security training.
- Data Pseudonymisation: Where data is used for analytics or internal reporting, we pseudonymise or anonymise it to reduce privacy risk.
Data Breach Response
In the event of a personal data breach that poses a risk to your rights and freedoms, 99rbaje will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. We will provide clear information about the nature of the breach, the data categories involved, and the steps we have taken or recommend you take to protect yourself.
Section 6
Your Data Rights
As a registered player on the 99rbaje platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our data team at [email protected] with the subject line "Data Rights Request". We will respond within 5 business days (Bangladesh Standard Time, BST UTC+6).
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed and the legal basis for that processing.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details directly from your account settings panel.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected, where you withdraw consent, or where you object to processing. Note that certain data must be retained for legal and regulatory compliance reasons and cannot be deleted on request.
Right to Restrict Processing
In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you can request that we restrict the processing of your personal data to storage only.
Right to Data Portability
Where processing is based on your consent or a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
Right to Object
You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
Section 7
Data Retention Policy
99rbaje retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws and regulations. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML and financial record-keeping obligations |
| KYC identity documents | Duration of account + 5 years after closure | Regulatory compliance and audit trail |
| Transaction records | 7 years from transaction date | Financial regulations and dispute resolution |
| Support communications | 3 years from last interaction | Quality assurance and dispute evidence |
| Marketing preferences | Until consent is withdrawn + 1 year | Consent audit trail |
| Technical and usage logs | Up to 12 months | Security monitoring and fraud detection |
When a retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual. Where anonymised data is retained for statistical or analytical purposes, it is no longer considered personal data and is therefore not subject to this Privacy Policy.
If you request closure of your 99rbaje account, we will deactivate your account promptly. However, your personal data will be retained for the applicable retention periods set out above in order to comply with our legal obligations, even after your account is closed and you no longer have active access to the platform.
Section 8
Policy Updates and Contact
Changes to This Privacy Policy
99rbaje reserves the right to update or amend this Privacy Policy at any time. When we make material changes to the way we collect or use your personal data, we will update the "Last Updated" date at the top of this page and, where the changes are significant, notify registered players by email. We encourage you to review this page periodically to remain informed about how we protect your data.
Your continued use of the 99rbaje platform following the publication of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should discontinue use of the platform and contact us to request closure of your account.
Contact Our Data Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 99rbaje data team using the details below. All enquiries will be acknowledged within 2 business days and fully resolved within 5 business days (Bangladesh Standard Time, BST UTC+6).
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 through the platform support widget
- Subject Line for Data Requests: "Privacy Policy Enquiry" or "Data Rights Request"
Governing Version: This Privacy Policy was last updated in January 2026. The English-language version is the definitive legal text. 18+ For adults aged 18 and above only. Play responsibly.
Questions About Your Privacy?
Our support team is available around the clock to answer your data protection questions. You can also review our full Terms & Conditions or explore the 99rbaje Casino to see what we offer.
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